Privacy Policy

Raw Trade S.L., with NIF B97821565 and address at Calle San Vicente Mártir, 83 – 8ºH, 46007 Valencia (SPAIN), is aware of the importance of protecting your privacy, therefore, it has provided this Privacy Policy for the purposes of communicate in the most transparent way possible how your personal data will be used in the event that you decide to provide it to us.

  1. Principles that govern the processing of your personal data.

The processing of your personal data by Raw Trade S.L. will be based on the following principles:

  • Principle of legality: Your personal data will only be processed in the event that you have given your consent, or there is another legal basis for the processing established by law.
  • Principle of transparency: Before processing your data, you will receive specific, transparent and accessible information on the circumstances of the treatment.
    Principle of loyalty: Your personal data may not be treated in a different way from that communicated.
  • Data minimization principle: The personal data we request are adequate, pertinent and limited to what is necessary in relation to the purposes for which they are processed.
  • Principle of limitation of the period of conservation: Your data will only be processed for the time necessary to achieve the purposes of the treatment communicated.
  1. Transparency.

In addition to this policy, each of the sections and forms provided on the website through which personal data is collected has specific information about the processing of data obtained through said channel.

2.1. Description of the information provided.

The information that you will find in each form and that will be complemented with the “Additional Information” provided in this Policy for each web form, will be the following:



Responsible for the treatment

It refers to the identification of the company that is going to process your personal data, in this case Raw Trade S.L.


The purpose or purposes pursued with the processing of your personal data will be included.

Legal basis of the treatment

Each form includes the legal basis that legitimizes the processing of your personal data, both in those cases in which it is your consent and any other basis recognized by current legislation.


Identity or categories of those who may receive the communication of your personal data.

Data retention periods or criteria for their determination

Term or criteria to determine the term during which your data will be processed for the purposes communicated.

Existence of automated decisions or profiling

It is possible that we use segmentation tools in order to offer you commercial communications tailored to your interests. In the event that this is the case, we will offer you specific information in this regard in the form on the website through which you provide your data.

How to give consent

In the event that your consent is necessary for the processing of your data, you will be informed of the action required to consider that you have given said consent.

Consequences of not providing consent

It is possible that, if you do not give us your consent, we will not be able to provide you with the requested service.

Processing in third countries

In the event that your data is going to be processed in countries outside the European Union, you will be informed of the existence or not of an adequacy decision by the European Commission and/or the guarantees adopted for the protection of your data.

Exercise of your rights

See section 3.

Contact details of the Data Protection Officer or Data Protection Officer (DPO)

See section 4.

2.2. Specific information on the processing of your personal data provided through each web section.

  1. a) Section “CONTACT Incident or complaint”



The person responsible for processing your data will be Raw Trade S.L. with address at Calle San Vicente Mártir, 83 – 8ºH. 46007 Valencia (Spain).


The purpose of processing the personal data provided through this form is to resolve the query that you raise about an incident or complaint. In the event that you do not accept the processing of your personal data, we will not be able to attend to your query.
46007 Valencia (Spain).

Additionally, we may use your data anonymously to perform statistical monitoring of our user service, considering that we have a legitimate interest in the continuous improvement of internal response processes.


The personal data that you provide us through the website will not be communicated to third parties, except in the event that they are required by an administrative or judicial authority. However, those companies that provide us with services that require such access, such as computer services or web development companies, will have access to your data. All of them are contractually obliged to maintain the confidentiality of their data and not to use it for any other purpose than the service they provide us.

If you wish, you can request a complete list of the categories of providers that will have access to your data at the address indicated in this Policy.

Conservation terms

Your data will be processed until the resolution of the query. They may subsequently be kept anonymous for statistical purposes and to improve the quality of the service.


You can exercise your rights of access, rectification, deletion, opposition, limitation and portability, as well as make any query about the processing of your personal data, by contacting the Data Protection Officer (DPO) through the following channels:

• Calle San Vicente Mártir, 83 – 8ºH. 46007 Valencia (España).
• Email:

Remember to attach a copy of your ID so that we can verify your identity.

You can obtain more information about your rights in sections 3 and 4 of this Policy.

If you are not satisfied with the processing of your personal data, you can contact the Spanish Data Protection Agency.

Legal note

This legal notice regulates the use of the Internet service (hereinafter, the “Website”) of the company Raw Trade S.L. with registered office at Calle San Vicente Mártir, 83 – 8ºH. 46007 Valencia (Spain).

All the products and services contained in this website are provided by Raw Trade S.L. in accordance with current regulations on telematic services.

The visit and use of this website attributes the condition of user and commits you to use the website, its different sections and services in accordance with the law, with these General Conditions, and with generally accepted good customs.

General conditions of use

The web pages of Raw Trade S.L. their purpose is to provide their clients, and the general public, with information regarding the services offered, rates, contracts, etc.

Raw Trade S.L. It has a large number of sections and services that can be modified, eliminated or replaced by others at the discretion of its owner, for which it is not responsible for any circumstance derived from such a reason.

Raw Trade S.L. does not grant any license or authorization of use of any kind on its industrial and intellectual property rights. The content of this page is protected by the corresponding copyright and intellectual and industrial property laws. Likewise, it is not intended in any case to violate the intellectual or industrial property rights of third parties, or disturb their enjoyment, so if any user or third party understands that any of the rights outlined is being violated, please contact the administration address and send us the alleged vulnerability and, where appropriate, the right on which your claim is based.

Nor will Raw Trade S.L. of failures that may occur due to communications, including deletion, incomplete transmission or delays in submission, nor in the event that a third party outside the company, illegally breaching security measures, may send computer viruses. The user expressly acknowledges and accepts that Raw Trade S.L. will not be responsible in any case for any damage related directly or indirectly to the use or inability to use the website or any of the sections or services it contains, or for any of the circumstances outlined above, so you can not claim Raw Trade S.L. no compensation for such concepts.

Users are obliged to respect the legislation and good customs regarding spam (unsolicited mail), both in relation to Raw Trade S.L. , as with the third parties with whom you can contact, directly or indirectly, through this website.

The web pages of Raw Trade S.L. They may not be copied, transmitted, stored in any machine-readable format, or reproduced, adapted, or used in any other way without the written permission of this company.

These General Conditions, as well as everything related to the commercial activity of the page, are governed by Spanish legislation. By using this website, the user expressly submits to resolve any issue judicially to the jurisdiction of the courts and tribunals of the city of VALENCIA.

Raw Trade S.L. reserves the right to make, at any time, changes to the information contained in these web pages. Likewise, it does not undertake to immediately update the information contained on this website.

Raw Trade S.L. reserves the right to suspend access to its web pages at any time and without prior notice.

All information received on these web pages, such as comments, suggestions or ideas, will be considered assigned to Raw Trade S.L. free of charge. Please do not submit information that cannot be treated in this way.

All the logos, products and services that are shown on these web pages and that are not the property of Raw Trade S.L. , are registered trademarks of their respective owners and are recognized as such by Raw Trade S.L. . These appear on this website for advertising and information purposes. Their owners may request the modification or elimination of the information contained in these web pages that concerns them. The appearance of these third-party brands does not necessarily imply their recommendation.

Cookies policy uses Cookies to personalize and facilitate user navigation as much as possible. Cookies are only associated with an anonymous user and their computer and do not provide references that allow the user’s personal data to be deduced. The user may configure his browser to notify and reject the installation of Cookies sent by our website, without this affecting the user’s ability to access the Contents. However, we inform you that, in any case, the quality of operation of the website may decrease.

The purpose of Cookies is to provide the User with faster access to the selected Services. In addition, Cookies personalize the Services offered by our website, facilitating and offering each user information that is of interest to them or that may be of interest to them, based on their use of the Services.